Privacy Policy

Effective Date: January 2025 | Last Updated: January 2025

1. Introduction

Tripulse ("we," "us," "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

We collect information you voluntarily provide, including:

Name, email, phone number, and address
Vehicle details and service requests
Payment information processed securely by third-party providers
Usage data via cookies and analytics tools

3. How We Use Your Information

Process service bookings and provide customer support
Send service updates and promotional communications (with consent)
Improve our website and services
Comply with legal obligations

4. Data Sharing & Third Parties

We do not sell your data. We share information only with trusted service providers (payment processors, email platforms) under strict confidentiality agreements.

5. Data Security

We implement SSL encryption and industry-standard security measures. However, no transmission is 100% secure. You are responsible for maintaining password confidentiality.

6. Your Rights (GDPR & Local Laws)

Access, correct, or delete your personal data
Withdraw consent for marketing communications
Request data portability

7. Cookies

We use cookies to enhance your experience. You may disable cookies via browser settings, though functionality may be limited.

8. Children's Privacy

Our services are not directed to children under 18. We do not knowingly collect data from minors.

9. Policy Changes

We may update this policy periodically. Changes take effect upon posting. Continued use constitutes acceptance.

10. Contact Us

Tripulse
37 Jalan Merdeka, Taman Sentosa
58000 Kuala Lumpur, Malaysia
Email: contact@tripulseg.xyz.my